From the HuffPost/Canada: What Toronto Should Learn From the Ice Storm Crisis. The importance of after-action reviews ( hotwashes as they are called in the U.S.) and learning from experience are emphasized here.
I did some earlier postings about issues in Toronto at the end of 2013 if you want to review the issues identified during the disaster. The main issue was the lack of a local emergency declaration.
Update on Jan. 9th: a new report calls for requesting a declaration, even at this late date, to aid the recovery process.