From McKinsey and Co, this article and a link to the full 24 page document from which is was taken. Improving Disaster Recovery Lessons Learned in the U.S. Not new (June 2015), but still useful.
I like the non-nonsense tone of this report. A couple of notable quotes:
Although more governments everywhere are experiencing natural disasters, the process of learning from these experiences had barely begun. Recovery remains surprising difficult of all governments…. What has been missing is a broad examination of government experiences coupled with analysis that can drive improved disaster-recovery outcomes in light of shared best practices and pitfalls.
The recommend “hard-charging, performance driven staff. “Staff for these roles… should be highly entrepreneurial, impact-oriented, and excellent project managers prepared for a high level of intensity in both work hours and public scrutiny for a sustains period of time. Governments should resist the temptation to fill line-accountable roles with external contractors. While contracts can be brought on board quickly, they will lead the decision rights necessary to perform their roles effectively…
Many thanks to David Campbell of www.hands.org for the citation.