From Politico: FEMA didn’t answer almost half the calls it received for disaster aid. Hurricanes Helene and Milton have left the Federal Emergency Management Agency struggling to handle phone calls from survivors and maintain staffing.
“Hundreds of thousands of people who are trying to recover from disasters nationwide have been unable to get through to federal call centers or have stayed on hold for excessive periods of time in the weeks since Helene barreled into southern Appalachia last month.”