From ABC News: Disasters don’t discriminate,’ outgoing FEMA administrator says.

Criswell, the outgoing FEMA administrator, sits for an exit interview with ABC. “All disasters start and end at the local level, and our job as federal emergency managers is to enable their ability to be successful, and I’ve been in their role,” she said.

The outgoing administrator said she “never lost sight” of putting herself in the local emergency managers’ shoes and made policy changes based on that thinking.