Why Is Recovery So Hard To Do? – some observations and suggestions

Time after time, my blog postings document (and lament) the difficulties that various countries, states (prefectures, provinces), and localities are having working through an effective and efficient recovery. You name the country and the recent disaster event, and it will be on the list of places struggling with recovery.

First a brief account of why we need to do a better job with recovery, soon and worldwide. In short, the costs are too high to go unchecked.  It’s a global necessity that we need get better at recovering from disasters. See this article from HS Wired, March 15: 2012 economic losses from disasters set new record at $138 billion.  The lead paragraph says:

The UN Office for Disaster Risk Reduction (UNISDR) reported that for the first time in history, the world has experienced three consecutive years in which annual economic losses have exceeded $100 billion. The losses are the result of an enormous increase in exposure of industrial assets and private property to extreme disaster events. brief account of why we need to do a better job with recovery:

In reviewing some of the recent examples of recovery from major disasters in 3 countries, as covered in this blog, some common concerns can be seen. After reading the Bosner article about Japan, and Ian McLean’s article about Christchurch, and some of my recent posts about the Hurricane Sandy (US), I the nations currently dealing with recovery from major to catastrophic events have several features in common.  I will note just two, because this is a topic that warrants a dissertation or two and not just a blog posting.

Pace: In the first two years of effort, generally recovery is proceeding more slowly than anyone imagined or hoped for.  Typically, neither public officials or citizens are satisfied Some of the problems are lack of knowledge and experience, some are public policy and management  deficiencies, and others have to do with political will.

Organizations– in all cases the organizations in place were not adequate, so new ones had to be created after the disaster occurred.

·       In Japan, they created a national Reconstruction Agency. See earlier postings on this blog for more details.

·       In the Christchurch area, they created a new regional organization – CERA.  Here is the link to the Recovery Strategy developed by CERA.

·      And in the U.S., HUD assumed responsibility at the federal level for recovery and created the Hurricane Sandy Recovery Task Force. The organization, functions, and responsibilities are still being sorted out at the present time.

My concern is that organizational problems, many of which could be anticipated, are preventing effective leadership during  the recovery period.  I think more help is needed from the public administration community on recovery organization and management matters. And I would like to see the executive agencies better utilize the existing talent – researchers, consultants, and practitioners. Several excellent mechanisms exist, such as the National Academy of Public Administration and the National Academy of Science. Think about using them!

And I would like to see more groups like the American Society for Public Administration, NEMA, and IAEM get more pro active and make recommendations to the executive agencies.

Presently,  the spotlight is on the new role of HUD and specifically on the new organization –  the Sandy Rebuilding Task Force. In my view, until the needs of the recovery process are dealt with. making progress with “resilience” is not realistic.

As always, comments and additions are welcome.

 

Update on Recovery Efforts by HUD, FEMA, and the Red Cross re H. Sandy

 

I was wondering what HUD is doing re Hurricane Sandy, given the fact that the Sec. of HUD has been given the lead role for recovery for the first time in history. The agency has a page of its website devoted to Hurricane Sandy, but I was disappointed at the results. I was hoping to see some discussion of a strategic approach to recovery , progress to date, or some of the future concerns for the two states where the most damage has occurred, NY and NJ.  But the majoring of the postings have to do with foreclosure rules and details about the CDBG program.

I did find some information about how HUD allocated the initial round of  CDBG money to 6 states affected by H. Sandy. See this article on Feb. 12. If readers know of any more informative sources about HUD’s efforts, please let me know.

There is a website for the HUD Hurricane Sandy Rebuilding Task Force, but the info is about 2 months old. .

Thanks also to a reader for this source: U.S. Senate Committee on Appropriations. Dec. 5, 2013. Setting Up the Hurricane Sandy Rebuilding Task Force. It contains the testimony of Craig Fuguate, DEMA Director, and  and Sec. Donovan of HUD. Fugate discusses the National Disaster Recovery Framework on pages 6-8 of his testimony.Donovan discusses his lead role on recovery on pages 4-5 of his testimony.

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OTHER EFFORTS  – THE RED CROSS:

Here are some details re recovery efforts by the American Red Cross, as of March 2.

NJ Plans Mediation of Disputes Between Consumers and Insurance Companies

One of the impediments to recovery often is due to disputes between homeowners or business owners and insurance companies.  We saw that after H. Katrina and we saw it more recently in Christchurch, NZ.  This artiele explains a pending action by Gov Christie of N.Y.  NJ Plans to Set up Mediation of Disputes with Insurance Companies . Some excerpts:

New Jersey’s Department of Banking and Insurance is setting up a mediation program to give consumers the chance to settle insurance disputes without the time and expense of litigation. The department currently is seeking proposals from companies to provide mediation services, and interested firms have until March 7 to submit a bid.

The program would sit an experienced mediator between policyholders and their insurance companies in order to review the case and assist in settlement discussions. Similar efforts were undertaken with success in Gulf Coast states after hurricanes Katrina and Rita slammed the region in 2005, Kenneth Kobylowski, commissioner of the insurance department, said yesterday.

More Resources on Floods – from ASFPM

Forum 4 – 2013 – Gilbert F. White National Flood Policy Forum
Human Adjustments in Coasts – Adaptive Management in Response to Changing Hazards, Risks, and Ecosystems

The 4th triennial assembly of the ASFPM Foundation Gilbert F. White National Flood Policy Forum was held on February 19-20, 2013, at George Mason University’s Arlington VA Campus. This Forum will address “Human Adjustments in Coasts – Adaptive Management in Response to Changing Hazards, Risks, and Ecosystems”. One hundred invited experts – the brightest minds on flood policy, law, governance, engineering practice, biological sciences, transecting disciplines, sectors, landscapes, and US regions – spent a day and a half developing recommendations on approaches the nation can use to adjust human occupancies and management of the coasts. These suggestions should prove instructive to decision makers at all levels of government as we prepare the nation for increased coastal population, diminishing resources, and increased storms and risk. A background paper about the Forum topic is below, along with the Program Agenda.

Floodproofing High Rise Buildings

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When a densely populated urban area contains mostly high rise dwellings, selecting mitigation measures to reduce future floods is a major challenge.  Here is one mayor’s approach: Hoboken Mayor Seeks Storm Protection More Suitable for High-Rise Buildings. Excerpts from the NY Time article on Feb. 12 follow:

The mayor of this city of 50,000 across the Hudson River from New York, badly damaged by the storm, is pushing federal and state officials to make it a test case for a new model of hurricane resilience, one that could be translated to other cities in the Northeast that rising seas have increasingly turned into flood plains.

Most bluntly, Mayor Dawn Zimmer said, that means accepting and planning for the likelihood that most residents will not evacuate, even under an official order. And it requires adjusting federal flood-insurance guidelines to recognize that it is not possible to elevate an entire city. About two-thirds of Hoboken lies in the flood zone on new federal maps, but apart from the rare single-family homes, most buildings are apartment complexes or attached houses that cannot easily be mounted on pilings.

“The rules don’t work,” Mayor Zimmer said. “They’re looking at a fairly suburban approach. We need to carve out an urban approach. Because today it’s Hoboken, tomorrow, Boston.”

Thanks to Bill Cumming for this citation.

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Details re Rebuilding Rules in NJ

After Superstorm Sandy

From the real estate And construction industry perpective, here are some details about the new rebuilding requirements in NJ.: NJ Enacts New Rebuilding Rules In Response to Superstorm Sandy.  11 February 2013. The number of structures affected is truly staggering. Some details of the article:

The impact of Superstorm Sandy on New Jersey was enormous: nearly 346,000 housing units either destroyed or damaged and 190,000 businesses affected.1 Sandy demonstrated just how vulnerable to damage much of the low-lying areas in the state are to major flooding events. Because the storm’s devastation was so severe it became apparent to state policymakers and regulators that the past construction norms and flood elevation levels in these areas would have to be significantly altered for any rebuilding.

Moreover, developers and property owners alike were faced with the uncertainty of rising flood insurance premiums and huge reconstruction costs.On January 24, 2013, Gov. Christie approved emergency regulations proposed by the New Jersey Department of Environmental Protection (DEP) that set forth revised rebuilding guidelines in the flood hazard areas throughout the state. The amended Flood Hazard Area Control Act (Flood Act) regulations, among other things, adopt the Advisory Base Flood Elevation (ABFE) maps that were recently updated by the Federal Emergency Management Agency (FEMA).

According to the DEP statement accompanying the emergency rules, the objective of the new regulations is to encourage residents and businesses of New Jersey to rebuild stronger and as soon as possible and to do it using the best available flood elevation data for setting proper design elevations.

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NY State Report on H. Sandy Recovery

From the Homeland Security Digital Library, Superstorm Sandy: Preliminary Response & Recovery Report. This report is from a bipartisan legislative task force. It is in addition to the 3 executive commissions set up by Governor Cuomo. Note that a short summary of the recommendations from those 3 reports is included in this report.

The direct URL for the full text, 32 page version of the report: NY State Bipartisan Task Force on Hurricane Sandy (Feb. 2012)

Flow of Recovery Funding Begins in NYC and NY State

From the Boston Globe, On Feb. 7 – Bloomberg outlines plan for 1st billion dollars in Sandy aid.  Finally, some details about recovery spending plans.  And what I find notable is the first mention of Sec. Shawn Donovan, who has been given the lead for recovery. Some excerpts:

English: Looking south from Top of the Rock, N...

New York City plans to spend its first $1 billion in federal funding for Hurricane Sandy recovery on loans and grants to homeowners and businesses affected by the storm, Mayor Michael R. Bloomberg announced Wednesday morning. It will also go toward efforts to protect public housing and critical infrastructure from future storms.

The money will come from a $51 billion disaster relief package that will be distributed to New York, New Jersey, and other affected areas. The first installment for the city will total $1.77 billion; in his presentation on Wednesday, Bloomberg did not say how he would use about $725 million of that initial payment.

N.Y. state Governor offers a courageous recovery effort that features a major buy out: see Cuomo Seeking Home Buyouts in Flood Zones; Feb. 4. This is an example of a sensible and courageous recovery plan component.  Some additional details are in this article, dated Feb. 7.

Report on Improving Infrastructure in NY State

As noted in an earlier posting, Gov. Cuomo of NY set up 3 special commissions to provide advice and direction regarding mitigation and recovery efforts after Hurricane Sandy.  The result of one of those commission’s is described here: Preliminary Report on Improving the Strength and Resilience of New York State’s Infrastructure. Both an abstract and a link to the full report are provided,

Congress – use, disuse, and misuse of information and knowledge

I often write about the problems of a lack of knowledge base re emergency management in the executive branch, and FEMA is usually the primary focus. I found this article fascinating because I do not know much about members of Congress gather and use information.  Rather frightening actually, especially in view of the crucial post-Sandy recovery decisions slated for discussion later this month.

See: Congress’ Wicked Problem; Seeking Knowledge inside the Information Tsunami.New America Foundation, Dec. 2012. Author is Lorelei Kelly. The full paper is 28 pages, which I recommend to those of you serious about this topic.

The lack of shared expert knowledge capacity in the U.S. Congress has created a critical weakness in our democratic process.Along with bipartisan cooperation, many contemporary and urgent questions before our legislators require nuance, genuine deliberation and expert judgment. Congress, however, is missing adequate means for this purpose and depends on outdated and in some cases antiquated systems of information referral, sorting, communicating, and convening.

Congress is held in record low esteem by the public today. Its failings have been widely analyzed and a multitude of root causes have been identified.  This paper does not put forward a simple recipe to fix these ailments, but argues that the absence of basic knowledge management in our legislature is a critical weakness. Congress struggles to make policy on complex issues while it equally lacks the wherewithal to effectively compete on substance in today’s 24 hour news cycle. This paper points out that Congress is not so much venal and corrupt as it is incapacitated and obsolete. And, in its present state, it cannot serve the needs of American democracy in the 21st Century.

It was not always such: less than 20 years ago, Congress operated one of the world’s premier scientific advisory bodies.  It maintained an extensive network of shared expert staff–individuals and entities that comprised deep pools of both subject matter and legislative process expertise.  Importantly, most of these human resources worked for Congress as a whole and provided symmetrical access and assistance to staff and Members tasked with complex policy decision-making.  Before 1995, committee staffs were also larger and more often shared.  Joint hearings between committees and between the House and Senate were more common as well. While this former system stands in stark contrast to the one that exists today, it also offers encouragement that we can rebuild an expert knowledge system for Congress–one with even greater capabilities– by harnessing the technology tools now at hand.

This paper distinguishes between information and knowledge:  Members of Congress and their staff do not lack access to information. Yet information backed by financial interests and high-decibel advocacy is disproportionately represented. Most importantly, they lack the institutional wisdom that can be built via a deliberate system that feeds broadly inclusive information through defined processes of review, context, comparison and evaluation of the implications for the nation as a whole.  Concurrently, Congress also needs more expert judgment available to it during the policymaking process, which, for the purposes of this paper, means a focus on development of knowledge.

Specifically, knowledge asymmetry within Congress creates an uneven playing field and obstructs forward movement on policy.   In the context of this paper, knowledge asymmetry refers to the uneven distribution of trusted quality expertise inside the institution, which hinders the ability of policymakers to see aligned interests and distorts the policy process.  A good example of this is the disparity between subject matter information provided to committees versus personal staff in DC and back home in the state or district. Committees on Capitol Hill receive the lion’s share of expertise.

Two vital legislative processes deserve attention as well.  Authorization and appropriations cycles form the bedrock of Congress’ workplan. A distorting knowledge asymmetry today is the imbalance between them.  Authorization  hearings, for example, are where members engage in discussion, bring ideas to the table and deliberate on policy substance.  Ideally, they examine assumptions, make tradeoffs, set parameters, review subject matter and set policy. Appropriations is the process where members allocate money.  Authorization, in general, has atrophied considerably over the past decades, with far more institutional and outside bandwidth devoted to appropriations.

Fundamentally, this paper looks at asymmetry in two subsets: expert knowledge provision and expert knowledge sharing.

This is not a call to eliminate lobbying.  Petitioning your government is, after all, part of the Constitution. As retired Representative Lee Hamilton (D-IN) points out, lobbying is part of the normal deliberative process.  He notes that Members of Congress have a responsibility to listen to lobbyists and that they are an important component of the public discussion.   “Our challenge” he says  “is not to shut it down but to make sure it’s a balanced dialogue.”

Ultimately, the political and partisan character of information in our contemporary Congress is not balanced, especially within the ongoing process of policymaking. This current condition contrasts with the broader vision and inclusive capacity of Congress from previous decades, a capacity that provided credible knowledge and bridge building to support the compromises necessary for most policymaking. The issues raised in this paper must be addressed for the policymaking process to get back on track.